Shipping policy
Processing Time
All orders are processed within 1–2 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays. During peak seasons or sales, processing times may be slightly longer.
Domestic Shipping (Bahamas)
- Standard Shipping — $9.95 | 1-2 business days
- Family Island – Boat — $19.95 | 1-2 business days
- Family Island – Air — $59.95 | 1-2 business days
Delivery times are estimates and may vary depending on your location within the Bahamas.
International Shipping
- United States — $29.99 | 2–3 business days
- Caribbean — $39.95 | 2–3 business days
- Mexico — $59.95 | 3–5 business days
- Canada — $59.00 CAD | 3–5 business days
- Europe — $45.00 | 3–5 business days
- Australia/Oceania — $130.00 AUD | 5–7 business days
Tracking Information
Tracking information is provided for all international orders once your order has shipped. You will receive an email with your tracking number and a link to monitor your shipment. Domestic (Bahamas) orders may not include tracking depending on the shipping method selected.
Duties, Tariffs & Customs Fees
International orders may be subject to customs duties, tariffs, import taxes, or other fees upon arrival in the destination country. Please note:
- Customers are responsible for all duties, tariffs, and customs fees
- Polkadotz Boutique has no control over these charges and cannot predict their amount
- We recommend contacting your local customs office before placing an order if you have questions
- Orders refused due to unpaid duties will not be eligible for a refund of shipping costs
Restrictions & Exclusions
- We ship to the Bahamas, United States, Caribbean, Mexico, Canada, Europe, and Australia/Oceania
- We do not ship to P.O. Boxes for international orders
- Polkadotz Boutique is not responsible for delays caused by customs, weather, or carrier issues beyond our control
Questions?
Contact us at polkadotzboutique242@gmail.com or through our website's contact page.
