- Orders are disbursed out locally every 2 days from the purchase date. For Family Islands, once per week (depends on when order is purchased).
CAN I ORDER ONLINE & PICKUP IN-STORE?
- Yes, you can. Please send a email to email@example.com and request for pickup.
I NO LONGER WANT MY ORDER. CAN I GET A REFUND?
- We do NOT issue a refund, store credit only. It is your responsibility to make sure when the order is delivered, refuse the package and email customer service that you no longer want your items.
- If you have already received your items you have 5 business days to make the return. (PLEASE RETURN ITEMS IN THE PACKAGE YOU RECEIVE THEM IN). You can make the return to our storefront location Mackey St opposite Bertha's Go-Go ribs.
CAN I USE MY ONLINE STORE CREDIT IN-STORE?
- Yes, you can.
WHY WAS MY ORDER CANCELED?
- Our clothing sells out really fast and by the time you would of already made the purchase it was could be sold out. We do not repeat our styles unless it's a high demand for a particular item. If your payment was fraudulent, your order will ALSO be cancelled immediately.
HOW LONG WILL IT TAKE ME TO RECEIVE MY STORE CREDIT?
- Once your order returned and processed, allow 2 business days to receive your credit. The sooner we receive the returned item(s) it takes up to two days to receive your credit via email (GIFT CARD).